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Is there a fee for EXTRA DRIVERS?
Additional drivers are free - with some restrictions. The car can be driven, fully insured, by immediate family members (spouse & children), even if the lessee is not in the car. If anyone else (non resident of the E. U.) drives the car, the lessee must be in the vehicle for the insurance to remain in effect.
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Do PEUGEOT OPEN EUROPE and RENAULT EURODRIVE lease rates INCLUDE INSURANCE?

The PEUGEOT OPEN EUROPE and RENAULT EURODRIVE programs include all of the following insurances, with ZERO DEDUCTIBLE:

-Civil Liability for driver & passengers
-Theft and/or Fire of the Vehicle
-Broken windows
-Collision/Accident/Vandalism

Luggage & Personal Items are not covered.

Please visit our insurance page for details.

PEUGEOT OPEN EUROPE and RENAULT EURODRIVE insurance coverage is superior to that of virtually any rental - there are no deductibles, and no credit card imprints are taken by PEUGEOT or RENAULT against the car for damage. In other words, there are no surprises on your credit card statement upon returning from vacation.

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Do PEUGEOT OPEN EUROPE and RENAULT EURODRIVE offer AIR CONDITIONED CARS (A/C)?
Yes, A/C is available, although it is often a slight premium over non air-conditioned cars. However, most of the larger car categories are offered with A/C.
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Do PEUGEOT OPEN EUROPE and RENAULT EURODRIVE offer AUTOMATIC cars?
Yes, Automatic cars are available, but like A/C, command a slight premium over standard (manual) shift cars . Also, fuel economy is degraded with automatic transmissions, which is why manual cars are more common in Europe.
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Do PEUGEOT OPEN EUROPE and RENAULT EURODRIVE have PICK UP and DROP OFF CHARGES?
Pick-up and Drop-off in France is always free, even in between locations. Pick-up and Drop-off outside France each have associated costs, varying from $150 to $275 USD for RENAULT vehicles and $110 USD to $615 USD for PEUGEOT vehicles. Our quote form will calculate the correct costs, or you can e-mail us for more information.
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What is the additional charge for Collision Damage Waiver (CDW) or Theft Protection (TP)?
There is no additional charge for CDW or TP - both are included in the price.
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What is the deductible for the CDW and/or TP?
There is no CDW or TP deductible under the PEUGEOT OPEN EUROPE and RENAULT EURODRIVE program.
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Can the VAT (Value Added Tax) be refunded?
No VAT is applicable on the PEUGEOT OPEN EUROPE AND RENAULT EURODRIVE program. In any case VAT can only be refunded on merchandise, not on services.
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What SIZE ENGINES are available?
Engine sizes vary based on model - you can see precise engine sizes in our cars section. Sizes are indicated by "1.2" or "2.0" for displacement in liters. All engines are 4 cylinders unless specifically stated otherwise (i.e. V-6).
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Can I see a list of LOCATIONS?
Yes, just click here.
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How many SUITCASES will fit in the car? What is the TRUNK CAPACITY? What's the cheapest car that will fit XX people and YY luggage?
Passenger & trunk capacity details can be viewed in the cars section. One of the best things about PEUGEOT OPEN EUROPE and RENAULT EURODRIVE is that you are guaranteed the EXACT make & model you order- you never have to worry about whether your luggage will fit.
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Do you have an OFFICE AT THE AIRPORT or do I have to take a cab? Will someone meet me with a sign?
Yes, PEUGEOT OPEN EUROPE and RENAULT EURODRIVE offer airport locations; in most cases there will be a booth among the car rental counters, in some cases a representative will meet you and take you to the car pick-up location. Pick-up and drop-off details vary on location, and detailed instructions are always provided with your order. You may view these now in the locations section.
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What about ROADSIDE ASSISTANCE?

The PEUGEOT OPEN EUROPE and RENAULT EURODRIVE program includes 24/7/365 roadside assistance. Service agents and support are available throughout Europe and any countries in which the car is insured:

PEUGEOT OPEN EUROPE

Dial 00-800-77-77-24-24 from the following countries:

Austria, Belgium, Denmark, Finland, France, Germany, Iceland, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Principalities (Liechtenstein - Monaco - San-Marino), Spain, Sweden, Switzerland, United Kingdom

Dial +33-1-47-89-24-24 from the following countries:

Bulgaria(00) – Croatia(00) – Czech Republic(0) - Estonia(800) – Gibraltar(00) – Greece(00) – Macedonia(00) – Malta(00) – Morocco(00) - Principality(Andorra)(00) - Romania(00) – Slovak Republic(00) - Slovenia(00) – Tunisia(00) – Turkey(00)

RENAULT EURODRIVE

Within France dial: 0 800 05 15 15 (toll free)

Dial (+33) 1 47 11 13 13 from the following countries:

Andorra, Austria, Belgium, Croatia, Czech Republic, Denmark, Finland, Germany, Great Britain, Greece, Hungary, Ireland, Liechtenstein, Luxembourg, Monaco, Morocco, Netherlands, Norway, Portugal, San Marino, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, Vatican.

You may need to enter the aforementioned prefix, based on your location.

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What is the NAME of the actual rental company?
The cars are provided by PEUGEOT or RENAULT, direct from the factory with no middleman to mark up the cost - this is one of the reasons why this program is so much more economical than a traditional rental.
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Does the car have a RADIO or CD PLAYER?
All PEUGEOT OPEN EUROPE and RENAULT EURODRIVE cars have a radio/CD player, except for the Peugeot Boxer Models - these are provided with a Radio/Cassette player.
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Is the vehicle a SEDAN or HATCHBACK?
All PEUGEOT OPEN EUROPE AND RENAULT EURODRIVE vehicles, whether the body style is sedan or hatchback, have a concealed and lockable trunk. Wagons and vans are lockable but not concealed.
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Can I get a PARTICULAR MODEL of CAR?
Yes, you are guaranteed a specific model of car.
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Can I get a DIESEL?
Yes.
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Can my SPOUSE DRIVE?
Yes.
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Can I SEE the CARS ONLINE?
Yes. Click here.
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Can I PAY for a LEASE on LOCATION?
No, a lease must be paid in full at least 45 days prior to pickup.
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Are ROOF RACKS & BABY SEATS available?
Yes, you may request these upon placing an order. You will then be notified of cost and availability.
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What are the OFFICE HOURS for a given location?
Click here to see the locations and hours.
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Is there a YOUNG DRIVER SURCHARGE?
No. The minimum age is 18, with a valid license - there is no maximum.
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Do the cars have GPS SYSTEMS?
GPS is currently available for RENAULT on the Laguna IIs, Laguna Estate, Vel Satis and Espace models and for Peugeot 307 Coupe Convertible, 407 and the 607 models.
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Is there a maximum age limit to rent?
Most countries we supply rentals in and most suppliers we work with do not have an upper age limit, however there are exceptions in the U.K., Ireland, Italy, and others, so please be sure to check with your Europe By Car® agent or send us an e-mail inquiring.
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