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| _Before
you call, before you E-mail, read on... |
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Why are you so inexpensive?
Do you offer discounts for students?
Faculty? AAA? AARP? Which one is best?
What is the difference between a RENTAL and
a LEASE?
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Do you offer MAPS?
Do I need an INTERNATIONAL DRIVERS
LICENSE/PERMIT (IDL/IDP)?
Is DIESEL much cheaper than gas? How high are the
FUEL PRICES in Europe? |
Is there any fee for an EXTRA DRIVER?
Does your rate include INSURANCE? What INSURANCES
are included in the price?
What is the additional charge for the CDW
(collision damage waiver) and the TP/TLW? How much will
the CDW or TP/TLW be if I purchase it in Europe?
What is the deductible on the CDW and the
TP?
Do the vehicles have A/C?
Do you offer AUTOMATIC cars?
Are there any DROP OFF charges? Are there
any ONE-WAY DROP OFF charges?
Can the VAT be refunded?
Are there any FURTHER FEES, other than mentioned?
Are there any charges or taxes additional to your
quotation?
What is the size of the ENGINE?
Is there a list of the LOCATIONS on your
web site?
How many SUITCASES can the car fit? What
is the TRUNK SIZE?
Do you have an OFFICE at the AIRPORT or do
I have to take a cab?
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Will I get ROAD ASSISTANCE if something happens
to the car?
What is the NAME of the actual rental company?
Do the vehicles have a RADIO/CD-PLAYER?
Do the vehicles have a TRUNK or a HATCHBACK?
Can I get a PARTICULAR MODEL of the car?
Can I get a DIESEL?
Can I see the PICTURES of the cars online?
Can I PAY for the rental at the LOCATION?
Do your cars have ROOF RACKS, BABY SEATS etc?
Do you have cars with GPS System?
What are the OPENING HOURS for a given location?
What is the surcharge for YOUNG DRIVERS?
Do you offer DROP OFF BOXES? |
Is
there a fee for EXTRA DRIVERS?
Do PEUGEOT OPEN EUROPE and RENAULT EURODRIVE
lease rates INCLUDE INSURANCE?
Do PEUGEOT OPEN EUROPE and RENAULT EURODRIVE
offer AIR CONDITIONED CARS (A/C)?
Do PEUGEOT OPEN EUROPE and RENAULT EURODRIVE
offer AUTOMATIC cars?
Do PEUGEOT OPEN EUROPE and RENAULT EURODRIVE
have PICK UP and DROP OFF CHARGES?
What is the additional charge for Collision
Damage Waiver (CDW) or Theft Protection (TP)?
What is the deductible for the CDW and/or
TP?
Can the VAT (Value Added Tax) be refunded?
What SIZE ENGINES are available?
Can I see a list of LOCATIONS?
How many SUITCASES will fit in the car? What
is the TRUNK CAPACITY? What's the cheapest car that will
fit XX people and YY luggage?
Do you have an OFFICE AT THE AIRPORT or
do I have to take a cab? Will someone meet me with a sign?
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What
about ROADSIDE ASSISTANCE?
What is the NAME of the actual rental company?
Does the car have a RADIO or CD PLAYER?
Is the vehicle a SEDAN or HATCHBACK?
Can I get a PARTICULAR MODEL of CAR?
Can I get a DIESEL?
Can my SPOUSE DRIVE?
Can I SEE the CARS ONLINE?
Can I PAY for a LEASE on LOCATION?
Are ROOF RACKS & BABY SEATS available?
What are the OFFICE HOURS for a given location?
Is there a YOUNG DRIVER SURCHARGE or MAXIMUM AGE LIMIT?
Do the cars have GPS SYSTEMS?
Is there a maximum age limit to rent?
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Since
1954 Europe By Car® has had long-standing relationships with
numerous car rental companies throughout Europe, giving us
access to cars at prices one can’t find anywhere else.
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We
offer discounts for students, faculty and a large number
of professional organizations. E-mail or
call us for details. Discounts are not cumulative.
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Here's
the short version:
A Lease (also known as a buy-back
or purchase-repurchase) is a brand-new car that includes
virtually all insurances, no deductible and a guarantee
of precisely the make & model you want. Accident, damage & theft
claim resolution is far simpler than with a rental. A lease
is much more economical for any period over 21 days than
virtually any rental with equivalent insurance coverage.
A Rental is an oft-used fleet
car whose price merely includes basic insurance with a
deductible and a host of optional additional coverage.
Resolution of accident, damage and theft claims is more
complex than with a lease. Rentals are available for periods
7 days or longer.
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We
strongly recommend using Mapquest or
Michelin to plan
your trip, and we even MORE strongly suggest you purchase
paper maps through amazon.com, just in case your online maps
contain errors, as they occasionally do.
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Only
in Morocco and Eastern Europe, where it is not mandatory
but it is recommended.
There is no such thing as an International Drivers License,
only an International Driving Permit, which is merely a translation
booklet allowing foreign-speaking authorities to examine & translate
the valid license from your home country. Any other form
of IDL/IDP, or anything costing more than $15, is unnecessary. |
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Yes,
Diesel fuel is up to 20% cheaper than gas, and fuel efficiency
is up to 50% higher than gas.
Fuel prices can be seen here.
You can see details on how Diesel engines work at:
http://auto.howstuffworks.com/diesel.htm
And gas engines
at:
http://auto.howstuffworks.com/engine.htm |
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On rentals, generally there IS a charge for an extra driver, but not always. The fees vary, so make
sure to ask our agents for the specific amount and it is best to call or e-mail us for further
information. You may call us toll-free at 800-223-1516, or send us an e-mail. |
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Basic rates include third party liability and collision and theft insurance with a deductible. Renters may opt to pay for CDW (collision damage waiver) and/or TP/TLW (theft protection/theft loss waiver), which reduces the applicable deductibles. Your credit card may cover the original deductible for either collision insurance, theft insurance, or both, allowing you to decline the additional per day waivers for CDW and/or TP/TLW. We recommend you verify any/all coverage with your credit card company BEFORE you place an order and go on your trip.
Inclusive rates in countries like Italy, and others, usually include the CDW (collision damage waiver) and/or TP or TLW (theft protections or theft loss waiver) with a reduced deductible that can sometimes be reduced to zero by exercising an option to purchase additional "Super" CDW or "Super "TLW." Our e-mail quote to you should explain what's included in the rate and what options you may have at the time of delivery. You can also confirm details with one of our agents on the phone. |
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Many credit cards cover the deductibles on collision or theft insurance, or both. Once you've verified coverage with your credit card issuer, you may opt to decline optional surcharges for CDW/TP/TLW when you pick up the car. If your credit card does not cover you for the deductibles on collision or theft insurance, our agents can estimate the charges for the optional CDW and/or TP or TLW. CDW varies from $12 to $25 per day, depending on car category and the exchange rate; TP/TLW ranges generally from $8 to $15 per day. |
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Deductibles on car rentals vary based on the value of the car, and range from 5,000EUR for smaller cars and 20,000EUR+, or even the full value of the vehicle for high-end models. Optional CDW/TP/TLW is offered by the rental car companies to reduce, but not eliminate, these deductibles. Of course, if your credit card covers the deductibles, they will likely instruct you to decline the purchase of any additional insurances waivers (CDW/TP/TLW). Again, you should confirm coverage and policies with your credit card issuer before you place an order.
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Yes,
A/C is available, although it is often a slight premium over
non air-conditioned cars. Most of the larger categories are
offered with A/C. |
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Yes,
Automatic cars are available, but like A/C, command a slight
premium over standard (manual) shift cars. Also, fuel economy
is degraded with automatic transmissions, which is why manual
cars are more common in Europe. |
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| Single
location and One-way rentals within the same country are
usually free (except in Italy & Portugal, where they
seldom are.) If you return the car in a different
country, there will almost certainly be a one-way drop charge
varying on the car type and distance. Please call 800-223-1516
or e-mail us for details. |
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The VAT cannot be refunded; VAT refunds are for goods, not services. |
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We
inform all customers about any additional fees, whether paid
here in advance or in Europe, i.e. Road Fees or one-way drop
off fees. The cost of additional drivers, roof racks, baby
seats are available at 800-223-1516 or via e-mail. |
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Rental
vehicle engine sizes can vary between different cars in the
same category, making it impossible to guarantee engine size
except in the case of specialty cars. Generally, small cars
have engines between 1.1 and 1.8 liters, medium cars have
engines between 1.4 and 2.0 liters, and large cars have engines
between 1.8 and 3.0 liters. |
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There
are far too many rental locations to list them all on our
site – we work with so many car rental suppliers in
Europe, the location list currently surpasses 40,000. Call
800-223-1516 or e-mail us
for more information. |
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Please
click here for
passenger and luggage capacity. |
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You
do not need to take a cab. Although the majority of
airport locations keep their cars onsite, those that have
a depot off-airport offer free shuttle bus service. |
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All
cars come with 24/7 roadside assistance, and contact numbers/info
will be given to you upon pick up. |
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Europe By Car® works with dozens of car rental suppliers across Europe. As
the supplier differs from country to country and your special
needs, we can only share the supplier information with you
once you have contacted us and specified the details of your
order. We work with companies like Europcar, National/Alamo,
Citer, Sixt and Thrifty, among others. |
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On
a rental we cannot guarantee a CD-Player in the vehicle.
However, larger cars usually have a Radio/CD-Player. |
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All
vehicles, whether the body style is sedan or hatchback, have
a concealed and lockable trunk. Most European cars
have a covered hatchback. Wagons and vans are lockable but
not concealed unless specified. |
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On
Rentals we only guarantee
the car category, not the specific model. On Leases you can specify and guarantee a specific model. You
can see a list of all our car categories and models by clicking
here. |
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Yes,
you may request a Diesel car – make sure to specify
Diesel when obtaining a quote or placing an order. However,
Diesel models cannot be guaranteed unless it is a specialty
category car, like those from Peugeot Open Europe and Renault
Eurodrive. |
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Yes,
you can see the pictures online. |
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No.
The discounts we have negotiated with the European rental
suppliers require prepayment in the U.S. before pick-up.
You only pay the additional charges as Road fee, extra driver
or one-way fee, at the location. CDW and other optional
charges may be applicable upon completion of the rental.
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Yes,
most of our local suppliers offer roof racks, baby seats,
etc, however, you may have to order them in advance. Please
ask our agents for any additional fees specific to your order. |
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On
Rentals, GPS is available
on some models – please
request this at the time of your order. On Leases,
many of the cars have GPS. |
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Our
agents can provide detailed information on office hours and
locations, via phone (1-800-223-1516) or
e-mail. |
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The
young drivers surcharge usually applies for drivers between
21-24. The fee differs between suppliers and locations, and
an EBC agent can provide a detailed answer via phone (800-223-1516)
or e-mail. Leases have no young driver surcharge. |
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Most of our suppliers offer drop off boxes at their main locations and we can request an early/late drop off at the time you place your order. However, the final arrangements have to be done by you both at the time you pick-up your car and a few days in advance of the drop-off. |
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Additional
drivers are free - with some restrictions. The car can be
driven, fully insured, by immediate family members (spouse & children),
even if the lessee is not in the car. If anyone else (non
resident of the E. U.) drives the car, the lessee must be
in the vehicle for the insurance to remain in effect. |
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The PEUGEOT OPEN EUROPE and RENAULT
EURODRIVE programs include all of the following insurances,
with ZERO DEDUCTIBLE:
-Civil Liability for driver & passengers
-Theft and/or Fire of the Vehicle
-Broken windows
-Collision/Accident/Vandalism
Luggage & Personal Items
are not covered.
Please visit our insurance
page for details.
PEUGEOT OPEN EUROPE and RENAULT
EURODRIVE insurance coverage is superior to that of virtually
any rental - there are no deductibles, and no credit card
imprints are taken by PEUGEOT or RENAULT against the car
for damage. In other words, there are no surprises on your
credit card statement upon returning from vacation.
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Yes,
A/C is available, although it is often a slight premium over
non air-conditioned cars. However, most of the larger
car categories are offered with A/C. |
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Yes,
Automatic cars are available, but like A/C, command a slight
premium over standard (manual) shift cars . Also, fuel
economy is degraded with automatic transmissions, which is
why manual cars are more common in Europe. |
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Pick-up
and Drop-off in France is always free, even in between locations.
Pick-up and Drop-off outside France each have associated
costs, varying from $150 to $275 USD for RENAULT vehicles
and $110 USD to $615 USD for PEUGEOT vehicles. Our quote
form will calculate the correct costs, or you can
e-mail us for more information. |
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There
is no additional charge for CDW or TP - both are included
in the price. |
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There
is no CDW or TP deductible under the PEUGEOT OPEN EUROPE
and RENAULT EURODRIVE program. |
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No
VAT is applicable on the PEUGEOT OPEN EUROPE AND RENAULT
EURODRIVE program. In any case VAT can only be refunded on
merchandise, not on services. |
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Engine
sizes vary based on model - you can see precise engine sizes
in our cars
section. Sizes
are indicated by "1.2" or "2.0" for displacement
in liters. All engines are 4 cylinders unless specifically
stated otherwise (i.e. V-6). |
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Passenger & trunk
capacity details can be viewed in the cars section.
One of the best things about PEUGEOT OPEN EUROPE and RENAULT
EURODRIVE is that you are guaranteed the EXACT make & model
you order- you never have to worry about whether your luggage
will fit. |
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Yes,
PEUGEOT OPEN EUROPE and RENAULT EURODRIVE offer airport locations;
in most cases there will be a booth among the car rental
counters, in some cases a representative will meet you and
take you to the car pick-up location. Pick-up and drop-off
details vary on location, and detailed instructions are always
provided with your order. You may view these now in the locations section. |
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The PEUGEOT OPEN EUROPE and RENAULT
EURODRIVE program includes 24/7/365 roadside assistance.
Service agents and support are available throughout Europe
and any countries in which the car is insured:
PEUGEOT OPEN EUROPE
Dial 00-800-77-77-24-24 from
the following countries:
Austria, Belgium, Denmark, Finland,
France, Germany, Iceland, Ireland, Italy, Luxembourg, Netherlands,
Norway, Portugal, Principalities (Liechtenstein - Monaco
- San-Marino), Spain, Sweden, Switzerland, United Kingdom
Dial +33-1-47-89-24-24 from the
following countries:
Bulgaria(00) – Croatia(00) – Czech Republic(0)
- Estonia(800) – Gibraltar(00) – Greece(00) – Macedonia(00) – Malta(00) – Morocco(00)
- Principality(Andorra)(00) - Romania(00) – Slovak
Republic(00) - Slovenia(00) – Tunisia(00) – Turkey(00)
RENAULT EURODRIVE
Within France dial: 0 800 05
15 15 (toll free)
Dial (+33) 1 47 11 13 13 from
the following countries:
Andorra, Austria, Belgium, Croatia,
Czech Republic, Denmark, Finland, Germany, Great Britain,
Greece, Hungary, Ireland, Liechtenstein, Luxembourg, Monaco,
Morocco, Netherlands, Norway, Portugal, San Marino, Slovak
Republic, Slovenia, Spain, Sweden, Switzerland, Vatican.
You may need to enter the aforementioned
prefix, based on your location.
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The cars are provided by PEUGEOT or RENAULT, directly from the factory with no middleman to mark up the cost - this is one of the reasons why this program is so much more economical than a traditional rental. Both Peugeot and Renault sometimes employ agents at the various locations to deliver the vehicles. The namesand contact information of these agents are provided in the instruction booklet you will receive after you have paid in full and before you depart from North America. |
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All
PEUGEOT OPEN EUROPE and RENAULT EURODRIVE cars have a radio/CD
player, except for the Peugeot Boxer Models - these are provided
with a Radio/Cassette player. |
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All
PEUGEOT OPEN EUROPE AND RENAULT EURODRIVE vehicles, whether
the body style is sedan or hatchback, have a concealed and
lockable trunk. Wagons and vans are lockable but not concealed. |
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Yes, on a lease you are guaranteed a specific model of car. |
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Yes.
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Yes. |
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No,
a lease must be paid in full at least 45 days prior to pickup. |
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Yes,
you may request these upon placing an order. You will then
be notified of cost and availability. |
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Click
here to see the locations and hours. |
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Not on a lease. The minimum age to drive a lease vehicle is 18, and there
is no maximum age limit on a lease. |
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GPS
is currently available for RENAULT on the Laguna
IIs, Laguna
Estate, Vel
Satis and Espace models
and for , and the models.
PEUGEOT currently offers GPS on most 407 models, the 607 Models, the 307 Coupe Convertible, and some 807 models. Depending on the model the price for GPS is sometimes included in the price of the car and sometimes has to be added as an accessory.
RENAULT has currently GPS available on the 2.2 Diesel Laguna Wagon, Vel Satis, Espace 5-Passenger and the Espace Long models. |
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Most countries we supply rentals in and most suppliers we work with do not
have an upper age limit, however there are exceptions in the U.K., Ireland,
Italy, and others, so please be sure to check with your Europe By Car® agent
or send us an e-mail inquiring. |
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